RevenueWell incident
Problems accessing voicemail from physical phones.
Major Vendor's status page →
Resolved after 21 hours 35 minutes, affecting RW Phone, on February 27, 2024.
This incident has been resolved. Voicemails can now be accessed properly on the physical phone devices.
Affected components
RW Phone
Update timeline
- investigating Feb 27, 2024, 01:59 PM UTC
We are currently investigating the issue.
- investigating Feb 27, 2024, 02:23 PM UTC
We are still investigating the issue with the physical phones. You are able to access voicemail though the RW Phone application. 1. Open the Phone app along the lefthand sidebar menu 2. Click "Voicemail" 3. Choose the voicemail you wish to listen to 4. Click the play icon
- resolved Feb 28, 2024, 11:35 AM UTC
This incident has been resolved. Voicemails can now be accessed properly on the physical phone devices.
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