RevenueWell incident

Fax and voicemail email notifications issue

Resolved after 1 day 15 hours, affecting RW Phone, on February 28, 2024.

investigating Feb 28, 2024, 11:20 PM UTC

Some customers may experience issues with email notifications about a new fax or voicemail. We are working on resolving this issue.

Started
Feb 28, 2024, 11:20 PM UTC
Resolved
Mar 01, 2024, 03:12 PM UTC
Duration
1d 15h
Detected by Pingoru
Feb 28, 2024, 11:20 PM UTC

Affected components

RW Phone

Update timeline

  1. investigating Feb 28, 2024, 11:20 PM UTC

    Some customers may experience issues with email notifications about a new fax or voicemail. We are working on resolving this issue.

  2. resolved Mar 01, 2024, 03:12 PM UTC

    The issue is resolved, and all emails are being delivered now.

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