Resolved after 3 hours 16 minutes, affecting Practice Portal and Customer Login, on August 16, 2024.
Systems are back to operational and we will continue monitoring.
Affected components
Practice PortalCustomer Login
Update timeline
- investigating Aug 16, 2024, 12:32 PM UTC
We're currently investigating an issue impacting the ability to access Practice Portal.
- identified Aug 16, 2024, 12:57 PM UTC
The issue has been identified and the team is working toward a fix.
- monitoring Aug 16, 2024, 01:00 PM UTC
Systems are back to operational and we will continue monitoring.
- resolved Aug 16, 2024, 03:49 PM UTC
This incident has been resolved.
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Amazon Web Services