RevenueWell incident

Text Message Delivery

Resolved after 7 hours 27 minutes, affecting Messenger, on October 7, 2024.

monitoring Oct 07, 2024, 02:34 PM UTC

We're seeing text message delivery return to normal, although there may be a short-term delay in texts being delivered. We will monitor and ensure texts messages continue to be delivered successfully.

Started
Oct 07, 2024, 02:00 PM UTC
Resolved
Oct 07, 2024, 09:27 PM UTC
Duration
7h 27m
Detected by Pingoru
Oct 07, 2024, 02:00 PM UTC

Affected components

Messenger

Update timeline

  1. investigating Oct 07, 2024, 02:00 PM UTC

    We are currently experiencing an issue impacting text message delivery, including appointment confirmations and peer to peer texting. At this time, several text messages are being blocked from being able to send. Incoming messages are still being received. We are investigating and will provide an update shortly.

  2. monitoring Oct 07, 2024, 02:34 PM UTC

    We're seeing text message delivery return to normal, although there may be a short-term delay in texts being delivered. We will monitor and ensure texts messages continue to be delivered successfully.

  3. resolved Oct 07, 2024, 09:27 PM UTC

    We continue to see messages delivering properly and are resolving the incident.

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