RevenueWell incident

Webpages Display Issues

Resolved after 58 minutes, affecting Practice Portal and Forms and 1 more, on January 14, 2025.

identified Jan 14, 2025, 07:15 PM UTC

We are experiencing issues with webpages display due to problems with our CDN provider. Our team is actively working with the provider to resolve the issue as quickly as possible.

Started
Jan 14, 2025, 07:15 PM UTC
Resolved
Jan 14, 2025, 08:13 PM UTC
Duration
58m
Detected by Pingoru
Jan 14, 2025, 07:15 PM UTC

Affected components

Practice PortalFormsEnterprise PortalPatient PortalDesktop Application and Screenpop

Update timeline

  1. identified Jan 14, 2025, 07:15 PM UTC

    We are experiencing issues with webpages display due to problems with our CDN provider. Our team is actively working with the provider to resolve the issue as quickly as possible.

  2. resolved Jan 14, 2025, 08:13 PM UTC

    The issue impacting webpage displays has been resolved.

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