Resolved after 55 minutes, affecting Messenger, on February 27, 2025.
The incident has been resolved. All customers should now be able to view their messages in RevenueWell Messenger without issue.
Affected components
Update timeline
- investigating Feb 27, 2025, 01:54 PM UTC
We are investigating reports of some practices unable to view messages in RevenueWell Messenger.
- identified Feb 27, 2025, 02:05 PM UTC
We have confirmed that there is an issue impacting RevenueWell Messenger and that this issue preventing users from being able to view/access their messages. Our teams identified impacted area and are working to resolve. An update will be provided within one hour.
- resolved Feb 27, 2025, 02:49 PM UTC
The incident has been resolved. All customers should now be able to view their messages in RevenueWell Messenger without issue.
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