RevenueWell incident
Internal Server Errors in MySecurePractice (TruForm, RevenueWell TV, Email Hosting)
Resolved after 3 hours 23 minutes, affecting TruForm and MySecurePractice and 1 more, on May 6, 2025.
Systems are now back to operational. We will continue monitoring to ensure no further access issues persist.
Affected components
Update timeline
- investigating May 06, 2025, 01:59 PM UTC
Customers can receive Internal Server Error (500) when polling a form. We are currently investigating the issue.
- investigating May 06, 2025, 03:26 PM UTC
Customers may receive an Internal Server Error (500) when when accessing MySecurePractice services, including TruForm, RevenueWell TV, and Email Hosting. We are currently investigating the issue.
- monitoring May 06, 2025, 03:40 PM UTC
Systems are now back to operational. We will continue monitoring to ensure no further access issues persist.
- resolved May 06, 2025, 05:23 PM UTC
This incident is resolved.
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