Resolved after 6 hours 22 minutes, affecting Practice Portal, on September 2, 2025.
We've implemented a fix and practice portal has returned to normal. We will continue monitoring to ensure there are no further issues.
Affected components
Update timeline
- identified Sep 02, 2025, 02:51 PM UTC
We are currently seeing some customers having trouble loading the Practice Portal. We have identified the issue and working on a solution.
- monitoring Sep 02, 2025, 03:12 PM UTC
We've implemented a fix and practice portal has returned to normal. We will continue monitoring to ensure there are no further issues.
- identified Sep 02, 2025, 03:44 PM UTC
We are seeing issues with Practice Portal loading.
- monitoring Sep 02, 2025, 05:03 PM UTC
We've implemented a fix and practice portal has returned to normal. We will continue monitoring to ensure there are no further issues.
- resolved Sep 02, 2025, 09:13 PM UTC
This incident has been resolved.
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