RevenueWell incident

Practice Portal Availability

Resolved after 8 hours 9 minutes, affecting Practice Portal, on October 7, 2025.

monitoring Oct 07, 2025, 01:20 PM UTC

The Practice Portal Login functionality has been restored.

Started
Oct 07, 2025, 12:43 PM UTC
Resolved
Oct 07, 2025, 08:52 PM UTC
Duration
8h 9m
Detected by Pingoru
Oct 07, 2025, 12:43 PM UTC

Affected components

Practice Portal

Update timeline

  1. investigating Oct 07, 2025, 12:43 PM UTC

    Some customers experience an issue during Login Process with error "Page you're looking for does not exist or moved to another location."

  2. monitoring Oct 07, 2025, 01:20 PM UTC

    The Practice Portal Login functionality has been restored.

  3. resolved Oct 07, 2025, 08:52 PM UTC

    This incident has been resolved.

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