Resolved after 1 day 17 hours, affecting Customer Login, on October 27, 2025.
Customer log in service has been restored. Our team will continue monitoring.
Affected components
Customer Login
Update timeline
- investigating Oct 27, 2025, 10:12 PM UTC
Users are currently unable to log into practice portal and are receiving a "blocked" message. We are actively investigating.
- monitoring Oct 27, 2025, 10:21 PM UTC
Customer log in service has been restored. Our team will continue monitoring.
- resolved Oct 29, 2025, 04:07 PM UTC
This incident has been resolved.
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