RevenueWell incident
RevenueWell Customer Portals Experience Graphics or Display Issues
Resolved after 9 hours 21 minutes, affecting Practice Portal and Enterprise Portal and 1 more, on October 29, 2025.
RevenueWell Portals are operating normally. We are still monitoring the Azure Status at https://azure.status.microsoft/en-us/status.
Affected components
Update timeline
- investigating Oct 29, 2025, 04:49 PM UTC
Customers may experience incorrect graphics or display issues on RevenueWell Portals and login screens. We are currently aware of an issue with Microsoft Azure that is affecting the loading of certain resources. We are actively working with Microsoft to resolve this and are monitoring their official status page for updates. https://azure.status.microsoft/en-us/status
- identified Oct 29, 2025, 04:51 PM UTC
We have identified that the ongoing graphics loading issues on RevenueWell Portals and login screens are a direct result of a service disruption within Microsoft Azure. We are continuing to monitor the situation with Microsoft as they work on a resolution. You can view the official vendor status here: https://azure.status.microsoft/en-us/status
- monitoring Oct 29, 2025, 05:31 PM UTC
RevenueWell Portals are operating normally. We are still monitoring the Azure Status at https://azure.status.microsoft/en-us/status.
- resolved Oct 30, 2025, 02:10 AM UTC
This incident is now resolved.
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