RevenueWell incident
RW Phone - Inbound and Outbound call failures in San Jose region
Major Vendor's status page →
Resolved after 6 hours 4 minutes, affecting RW Phone, on November 13, 2025.
We are continuing to monitor for any further issues.
Affected components
RW Phone
Update timeline
- investigating Nov 13, 2025, 08:37 PM UTC
We are currently investigating an issue affecting inbound and outbound phone calls for some of our RW Phone customers in the San Jose region. Customers in this area may experience intermittent or complete failure when attempting to make or receive calls.
- monitoring Nov 13, 2025, 08:45 PM UTC
Our vendor has resolved the issue and we are operational at this time. We are monitoring the incident.
- monitoring Nov 13, 2025, 08:45 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 14, 2025, 02:41 AM UTC
This incident has been resolved.
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