RevenueWell incident

MySecurePractice.com - issues with downloading PDFs

Resolved after 1 day, affecting MySecurePractice, on June 17, 2026.

monitoring Jun 17, 2026, 02:35 PM UTC

A fix has been implemented. We are monitoring. The service is restored.

Started
Jun 17, 2026, 02:23 PM UTC
Resolved
Jun 18, 2026, 03:02 PM UTC
Duration
1d
Detected by Pingoru
Jun 17, 2026, 02:23 PM UTC

Affected components

MySecurePractice

Update timeline

  1. investigating Jun 17, 2026, 02:23 PM UTC

    We are currently investigating an issue with pdf downloads on MySecurePractice.com.

  2. monitoring Jun 17, 2026, 02:35 PM UTC

    A fix has been implemented. We are monitoring. The service is restored.

  3. resolved Jun 18, 2026, 03:02 PM UTC

    This incident has been resolved.

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