RevenueWell incident

Login Issues on RevenueWell OnTheGo Mobile App

Resolved after 18 hours 51 minutes, affecting Mobile App, on June 30, 2026.

identified Jun 30, 2026, 03:22 PM UTC

We have successfully identified the issue causing login errors for RevenueWell OnTheGo users. Our engineering team is working on applying a fix to restore full service.

Started
Jun 30, 2026, 03:20 PM UTC
Resolved
Jul 01, 2026, 10:12 AM UTC
Duration
18h 51m
Detected by Pingoru
Jun 30, 2026, 03:20 PM UTC

Affected components

Mobile App

Update timeline

  1. investigating Jun 30, 2026, 03:20 PM UTC

    We are currently investigating reports of login errors affecting users on the RevenueWell OnTheGo mobile app. Our engineering team is actively working to resolve the issue. We apologize for the inconvenience and will provide updates here as they become available.

  2. identified Jun 30, 2026, 03:22 PM UTC

    We have successfully identified the issue causing login errors for RevenueWell OnTheGo users. Our engineering team is working on applying a fix to restore full service.

  3. resolved Jul 01, 2026, 10:12 AM UTC

    This incident has been resolved.

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