Revenera incident

FlexNet Operations LLM UAT: Issues creating Cloud License Servers

Notice Resolved View vendor source →

Revenera experienced a notice incident on March 6, 2025 affecting FlexNet Operations LLM UAT End User Portal NAM and FlexNet Operations LLM UAT Producer Portal NAM, lasting 7d 23h. The incident has been resolved; the full update timeline is below.

Started
Mar 06, 2025, 10:32 PM UTC
Resolved
Mar 14, 2025, 09:33 PM UTC
Duration
7d 23h
Detected by Pingoru
Mar 06, 2025, 10:32 PM UTC

Affected components

FlexNet Operations LLM UAT End User Portal NAMFlexNet Operations LLM UAT Producer Portal NAM

Update timeline

  1. investigating Mar 06, 2025, 10:32 PM UTC

    We are currently investigating an issue creating and provisioning Cloud License Servers in the FlexNet Operations LLM UAT application. Customers using the Hosted Servers functionality may also observe issues viewing the page. Note: Clients can still communicate with existing CLS instances. Our teams are actively working on identifying the root cause.

  2. monitoring Mar 07, 2025, 08:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 14, 2025, 09:33 PM UTC

    This incident has been resolved.