Revenera incident

FlexNet Operations ALM Reporter Production: Issues running reports

Minor Resolved View vendor source →

Revenera experienced a minor incident on June 25, 2025 affecting FlexNet Operations Reporter, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 07:31 PM UTC
Resolved
Jun 25, 2025, 08:09 PM UTC
Duration
37m
Detected by Pingoru
Jun 25, 2025, 07:31 PM UTC

Affected components

FlexNet Operations Reporter

Update timeline

  1. investigating Jun 25, 2025, 07:31 PM UTC

    We are investigating an issue with the FlexNet Operations ALM Reporter in the NAM Production environment. Executing reports results in an error preventing users from extracting data.

  2. identified Jun 25, 2025, 07:32 PM UTC

    The issue has been identified and a fix has been implemented. We are testing internally to confirm the fix is working.

  3. monitoring Jun 25, 2025, 07:41 PM UTC

    The fix has been implemented and our internal tests have passed. We are monitoring the application.

  4. resolved Jun 25, 2025, 08:09 PM UTC

    This incident has been resolved.