Resolved after 1 day 1 hour, on March 3, 2015.
We finished the process a bit early, and we're back online.
Update timeline
- scheduled Mar 03, 2015, 07:11 AM UTC
Due to an issue with our cloud hosting provider, we'll be rebooting several servers that run our site very early Wednesday morning. One of these servers will be our database server, so our site will be going down for maintenance for approximately 60 minutes. All processes will be halted and call processing will be unavailable. We'll also be taking advantage of this time to upgrade our database servers to handle more traffic. More information about the cause: https://aws.amazon.com/premiumsupport/maintenance-2015-03/
- in progress Mar 04, 2015, 07:00 AM UTC
Scheduled maintenance is currently in progress. We will provide updates as necessary.
- in progress Mar 04, 2015, 07:34 AM UTC
We've brought the site back online but have extended the maintenance window. We'll be taking the site back down again from 4:00 am EST until about 4:30 am EST to complete the upgrades.
- completed Mar 04, 2015, 09:00 AM UTC
We finished the process a bit early, and we're back online.
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