Retreaver incident

Database Upgrade

Resolved after 8 hours 25 minutes, on April 16, 2015.

completed Apr 17, 2015, 06:04 AM UTC

The upgrade is complete.

Started
Apr 16, 2015, 09:38 PM UTC
Resolved
Apr 17, 2015, 06:04 AM UTC
Duration
8h 25m
Detected by Pingoru
Apr 16, 2015, 09:38 PM UTC

Update timeline

  1. scheduled Apr 16, 2015, 09:38 PM UTC

    We will be taking the site offline for approximately 60 seconds tonight to upgrade our database servers. During this time, any calls that are already in progress will not be affected, but clients will have problems reaching the web interface or receiving new calls.

  2. in progress Apr 17, 2015, 06:00 AM UTC

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed Apr 17, 2015, 06:04 AM UTC

    The upgrade is complete.

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