Retreaver incident

Twilio is down

Resolved after 13 minutes, on March 11, 2018.

resolved Mar 11, 2018, 03:07 AM UTC

Twilio is back up. Calls are completing successfully. Some calls in Retreaver may appear to be hanging but will resolve within 4 hours and will not be billed.

Started
Mar 11, 2018, 02:53 AM UTC
Resolved
Mar 11, 2018, 03:07 AM UTC
Duration
13m
Detected by Pingoru
Mar 11, 2018, 02:53 AM UTC

Update timeline

  1. monitoring Mar 11, 2018, 02:53 AM UTC

    Our phone service provider, Twilio, is currently down. New calls are unable to complete. We have been monitoring the situation closely and will provide updates soon.

  2. resolved Mar 11, 2018, 03:07 AM UTC

    Twilio is back up. Calls are completing successfully. Some calls in Retreaver may appear to be hanging but will resolve within 4 hours and will not be billed.

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