Resolved after 13 minutes, on March 11, 2018.
Twilio is back up. Calls are completing successfully. Some calls in Retreaver may appear to be hanging but will resolve within 4 hours and will not be billed.
Update timeline
- monitoring Mar 11, 2018, 02:53 AM UTC
Our phone service provider, Twilio, is currently down. New calls are unable to complete. We have been monitoring the situation closely and will provide updates soon.
- resolved Mar 11, 2018, 03:07 AM UTC
Twilio is back up. Calls are completing successfully. Some calls in Retreaver may appear to be hanging but will resolve within 4 hours and will not be billed.
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