Resolved after 10 minutes, affecting Call Handling, on November 13, 2019.
At 3:17 pm EST we experienced a call drop event due to a carrier outage. Call traffic is currently being rerouted. We are currently monitoring the changes and are following the carrier for updates. We will updates this incident again in an hour.
Affected components
Update timeline
- monitoring Nov 13, 2019, 08:39 PM UTC
At 3:17 pm EST we experienced a call drop event due to a carrier outage. Call traffic is currently being rerouted. We are currently monitoring the changes and are following the carrier for updates. We will updates this incident again in an hour.
- resolved Nov 13, 2019, 08:50 PM UTC
We have received the all clear from our carrier. We apologize for the incident.
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