Retreaver incident

Inbound carrier outage

Resolved after 2 hours 28 minutes, affecting Call Handling, on November 17, 2021.

monitoring Nov 17, 2021, 04:11 PM UTC

One of our inbound carriers experienced a partial outage from 10:33 am EST until 10:59 EST. Calls are currently being processed normally. We are monitoring for further developments.

Started
Nov 17, 2021, 04:11 PM UTC
Resolved
Nov 17, 2021, 06:39 PM UTC
Duration
2h 28m
Detected by Pingoru
Nov 17, 2021, 04:11 PM UTC

Affected components

Call Handling

Update timeline

  1. monitoring Nov 17, 2021, 04:11 PM UTC

    One of our inbound carriers experienced a partial outage from 10:33 am EST until 10:59 EST. Calls are currently being processed normally. We are monitoring for further developments.

  2. resolved Nov 17, 2021, 06:39 PM UTC

    We are continuing to monitor for further issues.

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