Retreaver incident

Inbound carrier outage

Resolved after 59 minutes, affecting Call Handling, on November 23, 2021.

resolved Nov 23, 2021, 06:02 PM UTC

We are continuing to monitor. We will post a new incident if there are further disruptions.

Started
Nov 23, 2021, 05:02 PM UTC
Resolved
Nov 23, 2021, 06:02 PM UTC
Duration
59m
Detected by Pingoru
Nov 23, 2021, 05:02 PM UTC

Affected components

Call Handling

Update timeline

  1. monitoring Nov 23, 2021, 05:02 PM UTC

    One of our inbound carriers is currently experiencing an intermittent outage. Calls may not complete or may have audio issues. We will update this issue once we have more information.

  2. monitoring Nov 23, 2021, 05:56 PM UTC

    The issue at the carrier has been resolved and call traffic is flowing normally again. We continue to monitor for further issues.

  3. resolved Nov 23, 2021, 06:02 PM UTC

    We are continuing to monitor. We will post a new incident if there are further disruptions.

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