Retreaver incident
Partial outage resulting in delays accessing the web site have been resolved, we are continuing to monitor
Major Vendor's status page →
Resolved after 46 minutes, affecting Site/Account Portal, on November 2, 2023.
Status changed from investigating -> monitoring
Affected components
Site/Account Portal
Update timeline
- investigating Nov 02, 2023, 02:28 PM UTC
We are currently investigating this issue.
- investigating Nov 02, 2023, 02:35 PM UTC
Calls are operational, we will continue to monitor for issues
- investigating Nov 02, 2023, 02:43 PM UTC
Some users may have experienced delays when loading the user interface. This is no longer occurring and we will continue to closely monitor it.
- investigating Nov 02, 2023, 02:45 PM UTC
We are continuing to monitor.
- monitoring Nov 02, 2023, 02:55 PM UTC
Status changed from investigating -> monitoring
- resolved Nov 02, 2023, 03:14 PM UTC
Issue is resolved, we are continuing to monitor live call numbers.
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