Retool incident

Elevated 504 Errors Impacting Cloud Users

Major Resolved View vendor source →

Retool experienced a major incident on May 25, 2026 affecting Web Application and APIs, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2026, 12:39 PM UTC
Resolved
May 25, 2026, 12:52 PM UTC
Duration
13m
Detected by Pingoru
May 25, 2026, 12:39 PM UTC

Affected components

Web Application and APIs

Update timeline

  1. monitoring May 25, 2026, 12:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved May 25, 2026, 12:52 PM UTC

    This incident has been resolved.