Retool incident

Licensing service degraded - affecting workflows-worker startup for self-hosted customers using Retool-managed Temporal

Minor Ongoing View vendor source →

Retool is currently experiencing a minor incident affecting Workflows and License server and 1 more component, which began 1h ago. The vendor's full update timeline is below.

Started
May 12, 2026, 01:14 PM UTC
Resolved
Ongoing
Duration
● 1h 10m
Detected by Pingoru
May 12, 2026, 01:14 PM UTC

Affected components

WorkflowsLicense serverRetool-managed Temporal (via Temporal.io)Self Hosted On-Premise

Update timeline

  1. investigating May 12, 2026, 01:14 PM UTC

    We are currently investigating this issue.

  2. monitoring May 12, 2026, 02:06 PM UTC

    A fix has been implemented and we are monitoring the results.