Retool incident

Intermittent App Navigation Issues on Cloud

Minor Resolved View vendor source →

Retool experienced a minor incident on March 17, 2026 affecting Web Application and APIs, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2026, 03:20 PM UTC
Resolved
Mar 17, 2026, 04:48 PM UTC
Duration
1h 27m
Detected by Pingoru
Mar 17, 2026, 03:20 PM UTC

Affected components

Web Application and APIs

Update timeline

  1. investigating Mar 17, 2026, 03:20 PM UTC

    We are currently investigating reports of intermittent navigation issues affecting some Cloud users. Users may experience apps failing to load or the browser reverting to a previous app when navigating between apps. We are actively investigating this issue. We apologize for any inconvenience.

  2. identified Mar 17, 2026, 04:04 PM UTC

    We have identified the root cause and are working on a fix.

  3. resolved Mar 17, 2026, 04:48 PM UTC

    This incident has been resolved.