Retell AI incident

Call Recordings Lost

Notice Resolved View vendor source →

Retell AI experienced a notice incident on May 18, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 18, 2025, 11:06 PM UTC
Resolved
May 18, 2025, 09:00 PM UTC
Duration
—
Detected by Pingoru
May 18, 2025, 11:06 PM UTC

Update timeline

  1. resolved May 18, 2025, 11:06 PM UTC

    Due to a technical issue, the recordings for calls initiated between 2:04 PM and 3:00 PM were lost. All other functionalities — including the calls themselves, transcripts, and logs — were fully unaffected.