Retell AI incident

TTS provider openai is down

Minor Resolved View vendor source →

Retell AI experienced a minor incident on March 14, 2025, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 10:39 PM UTC
Resolved
Mar 14, 2025, 10:49 PM UTC
Duration
9m
Detected by Pingoru
Mar 14, 2025, 10:39 PM UTC

Update timeline

  1. monitoring Mar 14, 2025, 10:39 PM UTC

    TTS provider openai is down, we've monitoring the issue and will update you once it's resolved. If you have TTS fallback set up, it will be used now. Otherwise you might want to change the TTS provider in the agent setting in the interim of incident.

  2. resolved Mar 14, 2025, 10:49 PM UTC

    This incident has been resolved.