Retell AI incident

Multilingual is currently downgraded

Minor Resolved View vendor source →

Retell AI experienced a minor incident on April 24, 2025 affecting Web Call and Phone Call, lasting 7h 45m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 09:50 AM UTC
Resolved
Apr 24, 2025, 05:36 PM UTC
Duration
7h 45m
Detected by Pingoru
Apr 24, 2025, 09:50 AM UTC

Affected components

Web CallPhone Call

Update timeline

  1. investigating Apr 24, 2025, 09:50 AM UTC

    Please switch to English or a specific language for now—we’re investigating the issue.

  2. investigating Apr 24, 2025, 09:51 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 24, 2025, 04:21 PM UTC

    A fix is being patched.

  4. resolved Apr 24, 2025, 05:36 PM UTC

    This incident has been resolved.