Restaurant365 incident

Daily Sales Summaries are missing Labor Details

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on January 17, 2025 affecting POS Integrations (DSS Polling), lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
Jan 17, 2025, 03:44 PM UTC
Resolved
Jan 17, 2025, 07:51 PM UTC
Duration
4h 6m
Detected by Pingoru
Jan 17, 2025, 03:44 PM UTC

Affected components

POS Integrations (DSS Polling)

Update timeline

  1. investigating Jan 17, 2025, 03:44 PM UTC

    We're investigating reports that some Daily Sales Summaries are missing Labor Details. We will continue to provide updates as we investigate further.

  2. identified Jan 17, 2025, 03:52 PM UTC

    We have identified the issue and are implementing the fix.

  3. monitoring Jan 17, 2025, 04:36 PM UTC

    A fix has been implemented and we are now seeing recovery. We will continue to monitor the results and will provide further updates.

  4. resolved Jan 17, 2025, 07:51 PM UTC

    We continue to see recovery with the fix implemented. The issue is now resolved.