Restaurant365 incident

Missing DSS

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on March 26, 2025 affecting POS Integrations (DSS Polling), lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 26, 2025, 02:57 PM UTC
Resolved
Mar 26, 2025, 04:01 PM UTC
Duration
1h 4m
Detected by Pingoru
Mar 26, 2025, 02:57 PM UTC

Affected components

POS Integrations (DSS Polling)

Update timeline

  1. investigating Mar 26, 2025, 02:57 PM UTC

    We are currently investigating reports of Missing DSS. We will continue to provide updates as we investigate further.

  2. identified Mar 26, 2025, 03:12 PM UTC

    We have identified the root cause and are working on the resolution.

  3. monitoring Mar 26, 2025, 03:26 PM UTC

    The fix has been deployed and we continue to see recovering.

  4. resolved Mar 26, 2025, 04:01 PM UTC

    As we continue to see recovery, we will now mark this as resolved.