Restaurant365 incident

FTP is currently down. Invoices and files are unable to import into R365

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on May 21, 2025 affecting FTP File Watcher (Vendor Integration), lasting 4h 19m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 08:54 PM UTC
Resolved
May 22, 2025, 01:14 AM UTC
Duration
4h 19m
Detected by Pingoru
May 21, 2025, 08:54 PM UTC

Affected components

FTP File Watcher (Vendor Integration)

Update timeline

  1. investigating May 21, 2025, 08:54 PM UTC

    We are currently investigating the issue preventing files to import into R365.

  2. monitoring May 21, 2025, 09:08 PM UTC

    A fix has been implemented and we are seeing recovery. We will continue to monitor the fix implemented before resolving this incident.

  3. monitoring May 22, 2025, 01:13 AM UTC

    This incident is resolved.

  4. resolved May 22, 2025, 01:14 AM UTC

    This incident has been resolved.