Restaurant365 incident

Reports of slowness

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on May 23, 2025 affecting Customer Databases, lasting 1h 6m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2025, 04:42 PM UTC
Resolved
May 23, 2025, 05:49 PM UTC
Duration
1h 6m
Detected by Pingoru
May 23, 2025, 04:42 PM UTC

Affected components

Customer Databases

Update timeline

  1. investigating May 23, 2025, 04:42 PM UTC

    We are currently investigating reports of slower than normal load times.

  2. monitoring May 23, 2025, 05:35 PM UTC

    We are now seeing recovery as of 9:45 PST. We will continue to monitor this incident before fully resolving.

  3. resolved May 23, 2025, 05:49 PM UTC

    We still continue to see recovery and will now consider this incident resolved. 8:30am PST: Slowness reported 9:45am PST: Recovery and return to service 10:48am PST: Incident resolved