Restaurant365 incident

EDI Vendor Integrations

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on June 11, 2025 affecting FTP File Watcher (Vendor Integration), lasting 4h 12m. The incident has been resolved; the full update timeline is below.

Started
Jun 11, 2025, 06:56 PM UTC
Resolved
Jun 11, 2025, 11:08 PM UTC
Duration
4h 12m
Detected by Pingoru
Jun 11, 2025, 06:56 PM UTC

Affected components

FTP File Watcher (Vendor Integration)

Update timeline

  1. investigating Jun 11, 2025, 06:56 PM UTC

    We are currently investigating intermittent connection troubles to FTP services, affecting EDI transmissions.

  2. identified Jun 11, 2025, 07:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jun 11, 2025, 09:48 PM UTC

    FTP services are now operational, and we're monitoring the solution.

  4. resolved Jun 11, 2025, 11:08 PM UTC

    This incident has been resolved.