Restaurant365 incident

Blank Databases - no data showing in grid views

Notice Resolved View vendor source →

Restaurant365 experienced a notice incident on June 25, 2025 affecting Customer Databases, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 10:04 PM UTC
Resolved
Jun 25, 2025, 10:34 PM UTC
Duration
29m
Detected by Pingoru
Jun 25, 2025, 10:04 PM UTC

Affected components

Customer Databases

Update timeline

  1. investigating Jun 25, 2025, 10:04 PM UTC

    We are currently seeing reports of databases being blank with no data being shown in grid views.

  2. monitoring Jun 25, 2025, 10:25 PM UTC

    We have implemented a fix and are seeing recovery. We will continue to monitor the fix and will provide additional updates soon.

  3. resolved Jun 25, 2025, 10:34 PM UTC

    As we continue to see recovery, we will now consider this incident resolved.