Respond.io incident
Meta Channels Disruption – WhatsApp Business API, Instagram & Facebook
Respond.io experienced a major incident on June 12, 2026 affecting Messaging (Messaging), lasting 2h 35m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 12, 2026, 02:40 PM UTC
We are aware of an ongoing issue affecting Meta channels, including WhatsApp Business API (WABA), Instagram, Facebook, Marketing API and other services. This disruption is originating from Meta's platform and is impacting message delivery across these channels. This appears to be a...
- investigating Jun 12, 2026, 04:00 PM UTC
Some users are still experiencing intermittent issues with messaging services in WhatsApp, Instagram, and Messenger. We are actively monitoring the situation and are awaiting official confirmation from the Meta engineering team on full resolution. Please check Meta's status pages...
- resolved Jun 12, 2026, 05:15 PM UTC
We have confirmed that Meta has resolved the outage affecting WhatsApp, Instagram, and Messenger services. All messaging services are now fully operational. We appreciate our customers' patience and understanding during this time.