Resi Media incident

Web Events Not Starting On Schedule

Resolved after 1 hour 31 minutes, affecting Network infrastructure (3rd party), on March 24, 2021.

resolved Mar 25, 2021, 12:17 AM UTC

A workaround has been implemented and we are continuing to monitor the incident with Google to avoid impacts with our service.

Started
Mar 24, 2021, 10:46 PM UTC
Resolved
Mar 25, 2021, 12:17 AM UTC
Duration
1h 31m
Detected by Pingoru
Mar 24, 2021, 10:46 PM UTC

Affected components

Network infrastructure (3rd party)

Update timeline

  1. investigating Mar 24, 2021, 10:46 PM UTC

    Our Engineering team is investigating an issue where Web Events are not starting with their Schedule. We are currently investigating the relationship to a Google outage on their us-west1-c. For more information on that incident, you can find that here: https://status.cloud.google.com/

  2. identified Mar 24, 2021, 11:39 PM UTC

    A potential workaround has been implemented and schedules should be restarting in a queue.

  3. resolved Mar 25, 2021, 12:17 AM UTC

    A workaround has been implemented and we are continuing to monitor the incident with Google to avoid impacts with our service.

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