Resolved after 2 hours 44 minutes, affecting Network infrastructure (3rd party), on September 21, 2026.
Resi is aware of a system-wide outage with our third-party phone system vendor. As a result, incoming calls are not routing properly, and voicemails are not being recorded or automatically converted into support tickets. During this time, please visit our contact section (https://resi.io/contact/) within our website and email the appropriate team and we will be happy to assist you. We will post further updates to our status page as soon as phone services are fully restored.
Affected components
Update timeline
- monitoring Sep 21, 2026, 04:36 PM UTC
Resi is aware of a system-wide outage with our third-party phone system vendor. As a result, incoming calls are not routing properly, and voicemails are not being recorded or automatically converted into support tickets. During this time, please visit our contact section (https://resi.io/contact/) within our website and email the appropriate team and we will be happy to assist you. We will post further updates to our status page as soon as phone services are fully restored.
- resolved Sep 21, 2026, 07:20 PM UTC
This issue has been resolved now.
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