Resi Media incident

Some customers experiencing issues with Facebook streams

Resolved after 2 hours, affecting Facebook (3rd Party), on September 5, 2021.

monitoring Sep 05, 2021, 02:33 PM UTC

Resi has confirmed that all streams are being sent correctly to Facebook. The issues experienced are likely isolated and due to problems with Facebook's ingest or load balancing. We will continue to monitor the situation for any further issues.

Started
Sep 05, 2021, 02:04 PM UTC
Resolved
Sep 05, 2021, 04:05 PM UTC
Duration
2h
Detected by Pingoru
Sep 05, 2021, 02:04 PM UTC

Affected components

Facebook (3rd Party)

Update timeline

  1. investigating Sep 05, 2021, 02:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 05, 2021, 02:33 PM UTC

    Resi has confirmed that all streams are being sent correctly to Facebook. The issues experienced are likely isolated and due to problems with Facebook's ingest or load balancing. We will continue to monitor the situation for any further issues.

  3. resolved Sep 05, 2021, 04:05 PM UTC

    This incident has been resolved.

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