Resi Media incident

Web Events showing "Warning" and some events to Social Media buffering

Resolved after 39 minutes, affecting Network Services, on December 19, 2021.

monitoring Dec 19, 2021, 06:03 PM UTC

The backlog of messages have since cleared up, and our engineering team is monitoring the transcoder after deploying a fix.

Started
Dec 19, 2021, 06:00 PM UTC
Resolved
Dec 19, 2021, 06:39 PM UTC
Duration
39m
Detected by Pingoru
Dec 19, 2021, 06:00 PM UTC

Affected components

Network Services

Update timeline

  1. identified Dec 19, 2021, 06:00 PM UTC

    A large number of web events are currently displaying a "Warning" status due to a message delivery issue with Google's PubSub service. Possible impacts are seeing the "Warning" status on web events, and some social media destinations may see buffering.

  2. monitoring Dec 19, 2021, 06:03 PM UTC

    The backlog of messages have since cleared up, and our engineering team is monitoring the transcoder after deploying a fix.

  3. resolved Dec 19, 2021, 06:39 PM UTC

    The incident has been resolved

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