Resi Media incident
Some Web Videos may not be downloadable from Studio
Minor Vendor's status page →
Resolved after 54 minutes, affecting Admin Portal (Studio), on August 11, 2022.
Our Engineering Team has completed a fix impacting Web Video downloads and are continuing to monitor for additional impacts.
Affected components
Admin Portal (Studio)
Update timeline
- investigating Aug 11, 2022, 07:13 PM UTC
Our Engineering Team has been alerted and is investigating reports of Web Videos unable to download within Studio.
- monitoring Aug 11, 2022, 07:52 PM UTC
Our Engineer Team has identified the issue relating to Web Video downloads and are actively working on implementing a fix. Behavior should return to normal shortly.
- resolved Aug 11, 2022, 08:07 PM UTC
Our Engineering Team has completed a fix impacting Web Video downloads and are continuing to monitor for additional impacts.
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