Resi Media incident

Web Player Failing to Load

Major Vendor's status page →

Resolved after 2 hours 18 minutes, affecting Cloud Transcoder, on October 16, 2022.

monitoring Oct 16, 2022, 03:00 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 16, 2022, 02:41 PM UTC
Resolved
Oct 16, 2022, 05:00 PM UTC
Duration
2h 18m
Detected by Pingoru
Oct 16, 2022, 02:41 PM UTC

Affected components

Cloud Transcoder

Update timeline

  1. investigating Oct 16, 2022, 02:41 PM UTC

    We are currently experiencing an issue with our embed code(s). ​An incident has been created, and our engineering team is working on a solution. The current workaround is to stream to social media destinations.

  2. investigating Oct 16, 2022, 02:50 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 16, 2022, 03:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 16, 2022, 05:00 PM UTC

    This incident has been resolved.

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