Resolved after 18 hours 28 minutes, affecting Resi Cloud, on January 31, 2023.
We have resolved this incident as the underlying cause has been discovered and a fix has been implemented. If you have any further questions, please reach out to our team at [email protected] and we'll be happy to assist.
Affected components
Update timeline
- investigating Jan 31, 2023, 09:14 PM UTC
We are currently investigating an issue where Content Library videos are not appearing in Studio.
- investigating Feb 01, 2023, 03:04 PM UTC
We are continuing to investigate this issue.
- resolved Feb 01, 2023, 03:43 PM UTC
We have resolved this incident as the underlying cause has been discovered and a fix has been implemented. If you have any further questions, please reach out to our team at [email protected] and we'll be happy to assist.
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