Resi Media incident

Some Encoders Appear Offline

Resolved after 10 minutes, affecting Admin Portal (Studio), on March 22, 2023.

investigating Mar 22, 2023, 04:57 PM UTC

We are currently investigating why some Encoders are appearing with an "offline" status in Studio. Scheduled events are still starting at their expected times.

Started
Mar 22, 2023, 04:57 PM UTC
Resolved
Mar 22, 2023, 05:08 PM UTC
Duration
10m
Detected by Pingoru
Mar 22, 2023, 04:57 PM UTC

Affected components

Admin Portal (Studio)

Update timeline

  1. investigating Mar 22, 2023, 04:57 PM UTC

    We are currently investigating why some Encoders are appearing with an "offline" status in Studio. Scheduled events are still starting at their expected times.

  2. resolved Mar 22, 2023, 05:08 PM UTC

    Our engineering team has resolved this issue.

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