Resolved after 55 minutes, affecting Resi Cloud, on April 22, 2023.
Services are coming back online now. Access should be restored to most users.
Affected components
Update timeline
- investigating Apr 22, 2023, 05:35 PM UTC
We are receiving reports of users losing access to log in to Studio. Our Engineering team is aware of the issue and is investigating.
- investigating Apr 22, 2023, 05:35 PM UTC
We are continuing to investigate this issue.
- investigating Apr 22, 2023, 05:36 PM UTC
We are continuing to investigate this issue.
- investigating Apr 22, 2023, 05:37 PM UTC
We are continuing to investigate this issue.
- investigating Apr 22, 2023, 05:38 PM UTC
We are continuing to investigate this issue.
- identified Apr 22, 2023, 05:54 PM UTC
The issue has been identified and we are moving to resolve the issue as soon as possible.
- monitoring Apr 22, 2023, 06:26 PM UTC
Services are coming back online now. Access should be restored to most users.
- resolved Apr 23, 2023, 12:48 AM UTC
This incident has been resolved.
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