Resolved after 2 hours 7 minutes, affecting Cloud Transcoder, on June 2, 2024.
Our mitigation is working successfully and a new encoder build will be released this week which improves resiliency.
Affected components
Cloud Transcoder
Update timeline
- investigating Jun 02, 2024, 04:43 PM UTC
We are currently investigating an issue causing certain web events to shut down due to errors.
- monitoring Jun 02, 2024, 06:40 PM UTC
We have identified the cause of the issue relating to our cloud storage provider and have applied a work-around to mitigate the issue.
- resolved Jun 03, 2024, 11:54 PM UTC
Our mitigation is working successfully and a new encoder build will be released this week which improves resiliency.
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