Replicated incident

Vendor Portal unavailable

Resolved after 1 hour 33 minutes, affecting Vendor Portal and Core and 1 more, on October 28, 2026.

resolved Oct 28, 2026, 10:17 PM UTC

We are confident that systems are stable now, and will continue to work through root cause analysis.

Started
Oct 28, 2026, 08:43 PM UTC
Resolved
Oct 28, 2026, 10:17 PM UTC
Duration
1h 33m
Detected by Pingoru
Oct 28, 2026, 08:43 PM UTC

Affected components

Vendor PortalCoreReplicated RegistryEnterprise PortalkURL.sh

Update timeline

  1. investigating Oct 28, 2026, 08:43 PM UTC

    We are aware that there are issues logging into Vendor Portal currently, and are actively investigating the incident.

  2. investigating Oct 28, 2026, 08:55 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 28, 2026, 09:09 PM UTC

    Systems have returned to operation and we are monitoring recovery.

  4. resolved Oct 28, 2026, 10:17 PM UTC

    We are confident that systems are stable now, and will continue to work through root cause analysis.

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