Replicated incident
High error rate for a subset of Enterprise Portal sites
Resolved after 26 minutes, affecting Enterprise Portal, on September 24, 2026.
We are observing expected behavior now from the impacted Enterprise Portal sites. At this time the issue is resolved. Thank you for your patience through this and we apologize for the inconvenience.
Affected components
Update timeline
- monitoring Sep 24, 2026, 02:08 AM UTC
We are aware of a recent issue impacting Enterpise Portal sites. Problems with customer invites and magic links were reported. We've identified a likely root cause, have implemented measures to resolve the issue now and moving forward, and are currently monitoring the rollout. We apologize for this inconvenience and will provide updates on progress and resolution.
- monitoring Sep 24, 2026, 02:29 AM UTC
The application of our measures to mitigate the issues has completed and we are assessing the improvements for these Enterprise Portal sites.
- resolved Sep 24, 2026, 02:35 AM UTC
We are observing expected behavior now from the impacted Enterprise Portal sites. At this time the issue is resolved. Thank you for your patience through this and we apologize for the inconvenience.
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