Rentsync incident

We're aware of PHP2Shell and are actively working to patch our systems.

Resolved after 8 hours, affecting Rentsync Customer Websites - Version 1 (Rentsync Customer Websites - Version 1), on October 21, 2026.

resolved Oct 21, 2026, 09:00 PM UTC

All of our php-based sites have been patched with the latest php version. If you have any questions, please contact [email protected].

Started
Oct 21, 2026, 01:00 PM UTC
Resolved
Oct 21, 2026, 09:00 PM UTC
Duration
8h
Detected by Pingoru
Oct 21, 2026, 01:00 PM UTC

Affected components

Rentsync Customer Websites - Version 1 (Rentsync Customer Websites - Version 1)

Update timeline

  1. investigating Oct 21, 2026, 01:00 PM UTC

    We're aware of a recently reported PHP issue and our team is actively applying updates. No action is needed on your part. Thank you for your patience. Systems are continuing to operate as normal during this time.

  2. investigating Oct 21, 2026, 06:20 PM UTC

    We'll be applying patches to our legacy customer websites over the next few hours, minor downtime may occur on a site-by-site basis. If you have any questions, please contact [email protected] We will confirm once all customer websites...

  3. resolved Oct 21, 2026, 09:00 PM UTC

    All of our php-based sites have been patched with the latest php version. If you have any questions, please contact [email protected].

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