Rentsync incident

Rentsync Platform & Customer Websites Are Temporarily Unavailablle

Minor Resolved View vendor source →

Rentsync experienced a minor incident on September 15, 2026 affecting Rentsync Platform - Core (Prod) (Rentsync Platform - Core) and Rentsync Customer Websites - Version 1 (Rentsync Customer Websites - Version 1) and 1 more component, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 01:45 PM UTC
Resolved
Sep 15, 2026, 01:55 PM UTC
Duration
10m
Detected by Pingoru
Sep 15, 2026, 01:45 PM UTC

Affected components

Rentsync Platform - Core (Prod) (Rentsync Platform - Core)Rentsync Customer Websites - Version 1 (Rentsync Customer Websites - Version 1)Rentsync Customer Websites - Version 2 (Rentsync Customer Websites - Version 2)

Update timeline

  1. identified Sep 15, 2026, 01:45 PM UTC

    Our team is investigating an issue that has resulted in the Rentsync Platform and some websites to experience loading issues.

  2. investigating Sep 15, 2026, 01:50 PM UTC

    We've applied a fix and we're monitoring the result.

  3. resolved Sep 15, 2026, 01:55 PM UTC

    We’ve resolved the issue affecting the Rentsync platform and customer websites. All services are now operating normally. We are continuing to monitor for stability and will conduct a full postmortem to ensure long-term reliability. Thank you for your patience and...